interesting thread i found about sprint cell charges

[betterthanu]

HERE's the number one tip for anyone considering Sprint for Cell Service......................DON'T DO IT!!!!!!! I have been working with Sprint for over 6 months now, selling phones for them. They are by far the most difficult company to work with, have the absolute worst coverage, unless you would like to pay 40 cents a minute plus long distance charges to use your phone. Also, there is NO customer service. If you call customer service you get an auto attendant, Claire, which is totally useless, and if you want to talk to a real person Sprint wants you to pay three bux. Can you believe that? 3 dollars just to talk to a human. There is however a way around that charge. Should you ever need to talk to a person at Sprint (which by the way will get you NO WHERE), just call the TTY number listed on the back of your bill. It will ask you to enter 1 for enlish, 2 for spanish. THIS IS THE TRICK> DON'T ENTER ANYTHING!!!!!!! Then it will say transfering and will ask for your mobile number, again don't press anything. This will happen three times and then it will transfer you to customer service....for FREE!!! F*CK YOU and YOUR F*CKING AUTO ATTENDANDT SPRINT!

I hope that everyone and their dog will call on this line from now on and bypass SPRINTS blatent ASS-RAPING of their "customers."

[RobbieH02879]

I hate fuckin' sprint!! FUCK SPRINT!!!! Damnit...

[Bob Smith]

I have Sprint and that post has old news. I dont believe they charge for customer service anymore. Their overage charges are outrageous and wont negotiate after the month has ended. The actual phone service I have is decent, but a lot of their policies need some major improvement.

[betterthanu]

i am resolving the same overage charges right now. i switched plans in the middle of last month, which you think would be a good thing with more minutes for less money. Well, this did not allow me to push *4 on my phone and check my minutes. this went on for 2 weeks and all of a sudden they tell me that i have exceeded my spending limit and my service is suspended. i have 1100 anytime minutes in my plan and they are telling me that between sept 1-3 i used 350 extra minutes. complete bullshit as i do all my talking after 8pm. my bill is now $214 and i was unable to A.) check my balance through the phone, and b.) get online password would not work. Complete bullshit. I tried to argue with them, and i am about to cut off service. they are crooks. they should have to send you a text message when your anytime minutes are about to end. this is horseshit.